Service Rules

Standard Terms of Service

All waste clearance services provided across Melbourne are subject to upfront volume estimation guidelines, transparent lock-in pricing, and confirmation before any lifting begins. Customers must ensure clear and safe site access for our utility vehicles. Prohibited hazardous materials, including chemicals, asbestos, and biological waste, cannot be accepted under standard municipal clearance licenses.

Payment is due upon completion of the clearance and swept-clean finish. Cancellation requests must be provided prior to vehicle dispatch. Commercial liability frameworks govern all property clearances, ensuring responsible transport and sorting of recyclable materials through authorized local recovery facilities.